Microsoft causes learned helplessness

seitanic@lemmy.sdf.org to Linux@lemmy.ml – 475 points –
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My experience as a casual computer user for the past 25 years is that Microsoft tried to develop a OS more intuitive to people who aren't that knowledgeable about computers. They did this while keeping the old system intact but hidden so the 'new user' wont feel overwhelmed while the 'old user' can still find what they need. In the end having 2 competing standards on the same device made it a confusing mess for all parties.

Catering to the corporate is how Microsoft gets their future customers. Office workers learn to function in MS ecosystem to pay the bills. When they are home, they dont want to struggle to make things work - they already know windows and office, so that will be the path of least resistance.