Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

L4sBot@lemmy.worldmod to Technology@lemmy.world – 544 points –
Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
businessinsider.com

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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We have it as well. I call it the anti-boomer queue (so no queue)

So basically the boomer queue ensures that cashiers have a job, and it ensures that I don't have to be treated like a criminal because the cashiers are bagging the groceries and I won't be subjected to "random controls". I'm not seeing the negative.

Meh. I can literally leave my house and be back in 10 minutes counted if I miss a couple of ingredients. I got randomly checked like 15 times and they found one time that I beeped two times the same packet of soap instead of beeping one and one (different aroma, same price) and one time they found I was stealing like a 1€ packet of chips that I forgot to scan. They said no problem and didn't complain at all and made me pay for the chips. For me it's totally worth it and I don't see many issues. I agree that the prices are higher and they have less fix costs which make me angry as well but yeah...