Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to Technology@beehaw.org – 177 points –
Air Canada Has to Honor a Refund Policy Its Chatbot Made Up
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Lemmy was founded on the idea that different instances can decide questions like this for themselves.

It seems that Beehaw has chosen one direction, but there may be other instances out there that have chosen another direction.

Still, asking oneself is part of that system.

Maybe, but users from other instances would be lowest opinions I would expect the admins to consider. I would expect mods, financial contributers, and users registered to this instance to have a far greater day in how this instance is run.

so there's just no answer as to why we can't paste the text?

There was an answer from a mod, they don't want to infringe on the copyright here.

It's really only a copyright problem if they're making money from it right?

No. It is worse if they try to make money on it, but a profit motive isn't necessary.