Fridge failures: LG says angry owners can't sue, company points to cardboard box

L4sBot@lemmy.worldmod to Technology@lemmy.world – 337 points –
Fridge failures: LG says angry owners can't sue, company points to cardboard box
nbcbayarea.com

Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

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I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

It shouldn't be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there