YSK if you can't log in, clearing your site data should help

zkfcfbzr@lemmy.world to You Should Know@lemmy.world – 92 points –

Everyone got logged out after the recent site hack. For me, when I tried logging in once things were back up, it would tell me I logged in, but I'd actually stay logged out.

I assumed the systems were still just down, but when I noticed others were able to log in and post without issue I tried clearing site data - that let me right in.

In Firefox or Chrome you can do so quickly by clicking the lock to the left side of the address bar.

Figuring I might not be the only one and some stuck-logged-out people may see this.

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You used the button that says "Clear cookies and site data..."?

Using that fixed the issue on both of my machines. Is there anything odd about your setup?

Yes, exactly that. Cookies and site data, and cached web content for good measure. Restarted Firefox after, but no change. Odd.

Very odd. If you (or anyone reading with the same issue) do figure it out, please update.

Still no luck. Tried Chrome and Firefox in both desktop and mobile, but neither logs in. After clicking "login", it spins for a second and then returns to "login". Seems to only work in Edge now. Maybe some security change after the hack now blocks the other browsers?

OK, I figured it out: password length Not sure what was changed on Lemmy overnight, but my password suddenly became too long for FF, Chrome, and even Liftoff.

During my trial and error checking, I tried changing the password (which continued to work in Edge), but suddenly Liftoff would not accept the new one. Changed it to something ridiculously short and miraculously everything worked in all the browsers and Liftoff. Inched it back up to something acceptably long and complex again.

Pretty bizarre error, but good work working it out - wonder if that's a known bug or not