Because I have worked with software for 30 years. When the employee is salaried, thier time costs nothing. I will say I have no experience with call centers. So those may be an exception. I believe the majority of computer use jobs are salary though.
Ugh, wrong again. Time is money. People have limited bandwidth and output, you want to get at much output as you can for the salary spend while realizing each person has a finite output. You keep saying things like "time costs nothing" and "quality doesn't matter" which are just completely wrong and if true would upend the industry.
Also I've been in software for just over 20, the last 4 of those as a CTO. Since you seem to keep bringing up your credentials for some reason.
In one thread someone questioned if I even work in tech. So I started mentioning my experience to back up my claims. My current CTO fully admits that we have to cut corners and deliver features to win customers. That why I work for him. He is honest about it. And he is not new at it either.
As for time is money... take a person working 40 hours a week, and replace thier tool with a cheaper lower quality tool, then tell them to make it work. They start working 44 hours a week. You saved money and got the same result. Awards for you. And a lot of people will do the extra work, because they care about the work. As a bonus, the people who won't work extra leave. Now you have a self selecting group of people who will work longer for the same price. And those tend to be the people who won't leave for various reasons. So now you can even not backfill some of the ones who left, and tell the ones who stayed to cover the slack. Wow, even more money saved. I've seen that happen at a company with billions in revenue and great profits. But the shareholders demand growth, so if they can't sell more, they must cut expenses to grow profits.
Yes, you have to cut certain corners sometimes, that's reality. That does not equate to "quality doesn't matter." That's a major false equivalency.
"As for time is money… take a person working 40 hours a week, and replace thier tool with a cheaper lower quality tool, then tell them to make it work. They start working 44 hours a week. You saved money and got the same result. Awards for you."
Yes, except people's hours are much more expensive than licenses. To scale this model as your business grows you would have to hire more and more people, with fully loaded benefits most times, instead of paying for licences to better software that has discounts at larger volumes. If I showed a %25 decrease in a single software spend but a %10 increase in staffing cost I would be crucified. Employees become more expensive the more you have, and software is the exact opposite. Not to mention if you are working 44 hours you now have to pay overtime, and added cost.
"As a bonus, the people who won’t work extra leave. Now you have a self selecting group of people who will work longer for the same price."
This is just not true. Especially in the economy people will hold onto jobs as long as they can, no matter how rough, they just have less output. Which you could track and manage, but that's yet another expense to manage.
"So now you can even not backfill some of the ones who left, and tell the ones who stayed to cover the slack. "
This would put extra pressure on existing employees, possibly causing them to quit or need overtime which would cost more. Then backfilling an employee if very expensive on the HR and benefits side, that's yet another expense.
"Wow, even more money saved."
I'm not trying to be mean, but a lot of your takes to consider some very basic concepts when it comes to staffing. Like the fact that someone leaving and being replaced the very next day, for the same pay, is actually a large financial drain, it is not break even. Or that fact that software licenses get cheaper as you buy in bulk, where ramping employees to meet scale does not. it becomes more expensive.
Because I have worked with software for 30 years. When the employee is salaried, thier time costs nothing. I will say I have no experience with call centers. So those may be an exception. I believe the majority of computer use jobs are salary though.
Ugh, wrong again. Time is money. People have limited bandwidth and output, you want to get at much output as you can for the salary spend while realizing each person has a finite output. You keep saying things like "time costs nothing" and "quality doesn't matter" which are just completely wrong and if true would upend the industry.
Also I've been in software for just over 20, the last 4 of those as a CTO. Since you seem to keep bringing up your credentials for some reason.
In one thread someone questioned if I even work in tech. So I started mentioning my experience to back up my claims. My current CTO fully admits that we have to cut corners and deliver features to win customers. That why I work for him. He is honest about it. And he is not new at it either.
As for time is money... take a person working 40 hours a week, and replace thier tool with a cheaper lower quality tool, then tell them to make it work. They start working 44 hours a week. You saved money and got the same result. Awards for you. And a lot of people will do the extra work, because they care about the work. As a bonus, the people who won't work extra leave. Now you have a self selecting group of people who will work longer for the same price. And those tend to be the people who won't leave for various reasons. So now you can even not backfill some of the ones who left, and tell the ones who stayed to cover the slack. Wow, even more money saved. I've seen that happen at a company with billions in revenue and great profits. But the shareholders demand growth, so if they can't sell more, they must cut expenses to grow profits.
Yes, you have to cut certain corners sometimes, that's reality. That does not equate to "quality doesn't matter." That's a major false equivalency.
"As for time is money… take a person working 40 hours a week, and replace thier tool with a cheaper lower quality tool, then tell them to make it work. They start working 44 hours a week. You saved money and got the same result. Awards for you."
Yes, except people's hours are much more expensive than licenses. To scale this model as your business grows you would have to hire more and more people, with fully loaded benefits most times, instead of paying for licences to better software that has discounts at larger volumes. If I showed a %25 decrease in a single software spend but a %10 increase in staffing cost I would be crucified. Employees become more expensive the more you have, and software is the exact opposite. Not to mention if you are working 44 hours you now have to pay overtime, and added cost.
"As a bonus, the people who won’t work extra leave. Now you have a self selecting group of people who will work longer for the same price."
This is just not true. Especially in the economy people will hold onto jobs as long as they can, no matter how rough, they just have less output. Which you could track and manage, but that's yet another expense to manage.
"So now you can even not backfill some of the ones who left, and tell the ones who stayed to cover the slack. "
This would put extra pressure on existing employees, possibly causing them to quit or need overtime which would cost more. Then backfilling an employee if very expensive on the HR and benefits side, that's yet another expense.
"Wow, even more money saved."
I'm not trying to be mean, but a lot of your takes to consider some very basic concepts when it comes to staffing. Like the fact that someone leaving and being replaced the very next day, for the same pay, is actually a large financial drain, it is not break even. Or that fact that software licenses get cheaper as you buy in bulk, where ramping employees to meet scale does not. it becomes more expensive.