Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI
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Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the
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I feel like an AI could easily replace some basic scripted jobs one Tier-1 helpdesk, but anything beyond that is diminishing returns
This sounds good just saying it but in practice it's not possible for AI to fully replace these types of jobs. ::: spoiler spoiler At least not yet. :::
"basic scripted jobs" can replace CEO/C exec/HR too this has nothing to do with it now.
No, a basic scripted jobs cannot replace HR. Maybe they can supplement some functions of management or HR type jobs.
Tier-1 helpdesk though - for example for some ISP's - literally work from a script. They have a fixed set of questions or workflows they can answer, and aren't supposed to deviate from such.
Think "Have you restarted your modem? What lights are showing? etc"
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