Password reset doesn't work

Cheeky@beehaw.org to Beehaw Support@beehaw.org – 2 points –

I forgot my password and would like to reset it. The "forgot password" on the login page doesn't work, tried it with Username and also email address. Please help 😔

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We're experiencing an issue with sending emails right now. You'll be unable to get a password reset email.

Please stay tuned while we fix that, and try again later.

Okay thanks. But the weird thing is, if I type my username or email address and press forgot password, nothing even happens. If I input a random email address though, I get a "Sent an email to reset your password" confirmation popup

Is it the same email you signed up with on the user you're trying to get a reset for? Silly question I know but sometimes...

Yes, and I just received a reset email. Thank you!