We were planning to go in a month and we’re trying to cancel. Virtually none of the companies were willing to offer a refund (including a luau in Lahaina)
Once the fire started threatening kaanapali our hotel & such has started to offer refunds with an understandably long wait time.
We just switched islands, but we’re pretty privileged to afford to buy a whole different vacation while waiting on refunds.
Damn. I am on the same boat and planning to try and get refunds this week. The resort already offered a credit for up to 2 years but I don’t want a credit, just a refund. How is it going for you?
That’s what we were told too. We made a post on Facebook tagging them and what their protocol was, and they reached out and changed their mind.
Who knows when I’ll get the money back though.
We booked Kauai and we’re really excited. Definitely cost a couple grand extra for the trip, and we’re owed about 4K in refunds. My heart goes out to those that can’t simply fork out that kinda cash.
Also if you paid for the hotel with a credit card, most cards offer free travel insurance. You can file a claim there and get a refund.
We were planning to go in a month and we’re trying to cancel. Virtually none of the companies were willing to offer a refund (including a luau in Lahaina)
Once the fire started threatening kaanapali our hotel & such has started to offer refunds with an understandably long wait time.
We just switched islands, but we’re pretty privileged to afford to buy a whole different vacation while waiting on refunds.
Damn. I am on the same boat and planning to try and get refunds this week. The resort already offered a credit for up to 2 years but I don’t want a credit, just a refund. How is it going for you?
That’s what we were told too. We made a post on Facebook tagging them and what their protocol was, and they reached out and changed their mind.
Who knows when I’ll get the money back though.
We booked Kauai and we’re really excited. Definitely cost a couple grand extra for the trip, and we’re owed about 4K in refunds. My heart goes out to those that can’t simply fork out that kinda cash.
Also if you paid for the hotel with a credit card, most cards offer free travel insurance. You can file a claim there and get a refund.