The smaller population overall isn't a bad thing, but it can really be felt in smaller or niche communities. Reddit's huge size is a plus in this regard, because chances you can find at least a semi-active community for just about any hobby or niche interest.
My captor must have had experience working help desk. I've endured people eating chips and sandwiches, chewing gum, and sniffling with stopped up sinuses right in my ear, while trying to focus on fixing their computer.