"Tipflation" may be causing tipping backlash as more digital prompts ask for tips

RotaryKeyboard@lemmy.ninja to World News@beehaw.org – 176 points –
"Tipflation" may be causing tipping backlash as more digital prompts ask for tips
cbsnews.com
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I ordered food from a place with zero human interaction. I ordered from a tablet and picked up my food from the counter after receiving a text. I was still asked to tip. At that point, I didn't even know what I was supposed to be tipping for.

I used to not tip for takeout (since I had thought there was not really "service"), but I've since learned that the packaging for take away can be rather involved. So, I do tip now for the labor of readying the meals to go

That makes sense, I just wish they included those costs in the price rather than making me guess how much I should pay, especially when it's less clear who the receiver of the tips will be.

@wholemilk @Harold exactly! The tips should be the exception not the norm. I tip when the service, the quality or the experience was so good to me that I want reward the ppl o made it possible as complimentarily. An incentive to them keep doing an exceptional job. No job should be dependent of charity. That is subverting how a business should be run. Can't accept it as a rule.

How do you know if your tip went to the person who did that labor though?

The problem I have with that is you have to tip before you even eat the food. They could have screwed up your order, burnt your food, etc., but you won't know until after you've already tipped them.