What is the biggest lesson that employment has taught you?

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The book The Responsibility Virus helped me a lot with this. Most people are over-responsible for the choices of others, specifically ones they can't reasonably influence, anyway.

I found out that https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-or-the-office-according-to-the-office/ explains a lot of the dysfunctions that one finds in an office / corporate environment.

Yes. This lies among the reasons I find it easier not to blame enterprises for their dysfunctions. The unsustained growth imperative of our economic systems makes the Gervais Principle behavior the path of least resistance. Indeed, the only way to stop it seems to come down to the heroism of one key influential person who chooses differently.

This also accounts for why I stopped trying to fix enterprises and instead focus on helping the well-meaning people who otherwise would need to fend for themselves.