McDonald's plans to transition away from self-serve soda fountains in US by 2032

_number8_@lemmy.world to News@lemmy.world – 123 points –
McDonald's plans to transition away from self-serve beverage stations in US by 2032
usatoday.com
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As a former fast food employee, I promise you that it's much better having to clean an additional machine once a day and occasionally attach a new box of syrup than it is to have to constantly refill drinks for customers, especially considering how annoying the general public are to serve

I think the corporate goal here is that most customers won't bother asking someone to refill their soda because they don't want to wait for it.

That and they want to ensure every cup is filled with ice