How do in-store battery replacements work for Pixels?

MigratingtoLemmy@lemmy.world to Android@lemmy.world – 36 points –

Is there anything I need to keep in mind? Does running Graphene void any warranty and cause them to deny my request? How much do I need to pay in the US?

Thanks!

13

You are viewing a single comment
View all commentsShow the parent comment

I’d like to piggy back in this. I worked for Asurion and Assurant Both are authorized for Google in warranty and insurance repairs. They have to have your device factory reset. Google claims this is a security measure which it is to a degree but it’s mostly because the pixel diagnostic suite requires full access to the biometrics on the device.

[This comment has been deleted by an automated system]

I assume they can do this and I think they plan on something like it (pretty sure I heard this from Mishaal Rahman on a podcast). But yeah the way pixel devices come apart is way more granular which is a good thing but can end up in more issues from things breaking. Google doesn’t have the best rack record with build quality unfortunately.

They probably don't but want to set up limited scope testing to avoid having to argue over a battery not randomly working because a random rom is installed.

It's dumb but I get why it's done.