You’ve just spent $400 on a baby monitor. Now you need a subscription | Once upon a time there was a company called Miku who wasn’t making quite enough money...

L4sBot@lemmy.worldmod to Technology@lemmy.world – 424 points –
$400 baby monitor vendor demands monthly subscription
theregister.com

You’ve just spent $400 on a baby monitor. Now you need a subscription | Once upon a time there was a company called Miku who wasn’t making quite enough money...::Once upon a time there was a company called Miku who wasn't making quite enough money...

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We felt this sting, we purchased the miku because of the monitering and now they want 10 bucks a month for what used to be included in the purchase of the device. Now all the features are blocked.

Can you return it? Or write thr company and request a refund?

This is a bait and switch, which a judge would award damages on if you bothered with a small claims filing.

If you used a credit card you should contest the charge on your card and throw the thing out.

You can get an old version of the software without the features blocked.