Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

L4sBot@lemmy.worldmod to Technology@lemmy.world – 544 points –
Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
businessinsider.com

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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One time I went to wal-mart and at self-checkout there was a security guy (with a bulletproof vest...) with the employee. I don't know if he was there to look intimidating to potential thieves or to protect the employee from violent customers, but I did not like the feeling of him watching me scanning my items. Am I a customer or a potential profit-loss theft for wal-mart? I fucking hate that company...

If you hate it so much, show it with your wallet. Shop elsewhere.

That's pretty hard to do if you live in an area that only has the one store near, and even then; would the multi-billion dollar company really care if it gets like $1200 less per year from a single customer?

As for your first point, you're right. If the local business scene is non-existent, then there's little one can do.

As for your second point, well, that's not the point. If OP says he hates Walmart so much, and he has a choice, then shopping elsewhere would be good for him.

Plus even if $1200 won't break Walmart, well, at least that's $1200 OP isn't willingly and reluctantly giving to them.