Amazon adds AI-generated review summaries so you don’t have to read the comments

fer0n@lemm.ee to Technology@beehaw.org – 59 points –
Amazon adds AI-generated review summaries so you don’t have to read the comments
theverge.com

It’s been there for a while and the article is also a bit older, but I only recently saw this.

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Might be a valuable thing to do if not for the fact that Amazon reviews have basically zero quality control. If Amazon themselves didn't have corrupt motivations to host illegitimate reviews that mislead their own consumers into buying low-quality products.

But if you listen to Amazon reviews at this point, I have an off-brand bridge to sell you.

Oh so they're trained on bullshit review farms? I'm sure the synopsis will be completely fine. /s

Garbage in, garbage out

I had a company reach out and offer to pay me $50 to remove the negative review I left of their chair. Amazon did nothing.

But it shows just how dirty the system is. Some AI bot summarizing reviews is so not what’s needed.

More surprised you managed to post a negative review. Every time I do it fails amazons community guidelines check or get removed a few days after.

Yes as do most of mine. I tried updating that review and it was flagged and rejected 🙃

But I tired to keep it objective as possible with pictures to document on the first pass.