A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time
businessinsider.com
A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.
You are viewing a single comment
Millenials are actually somewhat the exception because we actually needed to use computers. Generally speaking it got worse because every fucking thing is abstracted away from consumers.
http://www.coding2learn.org/blog/2013/07/29/kids-cant-use-computers/
Yes, I'm aware of those trends, but I don't think it's as relevant in the context of "smart" or "AI" system user interactions. Younger generations have grown up with the touchscreen/voice interface - which is the primary driver of the specific problems you're alluding to.
So in this context, I think Gen Z, Gen Y, and Millennials are on equal footing when they each individually make the rational decision to either smash their head, or a baseball bat, into an AI run McDonald's Drive-Thru.
Im 24 and AI cant recognize my fucking accent, and I dont like suppressing it. I want to go full ooga booga caveman and chuck a spear through them.