Humana also using AI tool with 90% error rate to deny care, lawsuit claims
arstechnica.com
Humana also using AI tool with 90% error rate to deny care, lawsuit claims::The AI model, nH Predict, is the focus of another lawsuit against UnitedHealth.
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Did they really need an AI tool? I worked in healthcare for years before this stuff came out, and back then they didn't need AI to blanket-deny 90% of claims without reading them. United Healthcare was/is even worse.
The difference is now they don't need to be paying people to deny the stuff