'It hasn't delivered': The spectacular failure of self-checkout technology

ooli@lemmy.world to Technology@lemmy.world – 513 points –
'It hasn't delivered': The spectacular failure of self-checkout technology
bbc.com
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Not a win for the shopper, who now has to scan and bag their own items. Not a win for the now laid-off cashier who is unemployed. Only a win for the company, which has gained free labor.

Oh no, bagging your own items. I already had to do that because we don’t have demeaning jobs like that on this side of the pond.

Massive win for me as a shopper as the self checkout is much faster and doesn’t require human interaction.

I'm sure the baggers would rather be employed rather than laid off. I'd rather have the money go to a bagger than the CEO's pockets.

I'm quite sure I'd go mental over in the US as I very much doubt a bagger can tetris my backpack as well as me.