Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to Technology@beehaw.org – 177 points –
Air Canada Has to Honor a Refund Policy Its Chatbot Made Up
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Still, asking oneself is part of that system.

Maybe, but users from other instances would be lowest opinions I would expect the admins to consider. I would expect mods, financial contributers, and users registered to this instance to have a far greater day in how this instance is run.

so there's just no answer as to why we can't paste the text?

There was an answer from a mod, they don't want to infringe on the copyright here.

It's really only a copyright problem if they're making money from it right?

No. It is worse if they try to make money on it, but a profit motive isn't necessary.