"How to help someone use a computer.", a guide from 1996

Otter@lemmy.ca to Technology@lemmy.world – 229 points –
pages.gseis.ucla.edu

A friend shared a post from someone else that was talking about this article. I've quoted the text from that post below:

This is a 1996 guide on how to help someone use a computer. It's strikingly resonant with 'how to be a parent', or really 'how to help anyone with anything'. A nice example of "the universal within the particular"

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Oof...

You are the voice of authority. Your words can wound.

Whenever they start to blame themselves, respond by blaming the computer. Then keep on blaming the computer, no matter how many times it takes, in a calm, authoritative tone of voice.

Computer: Blame me harder, daddy