I mean that describes most things. For example, if I worked for a dentist to make oral braces for people, that doesn't mean I myself am going to ever need or use them.
No.. the decision maker on the purchase is the user in that case. For software, the decision maker is almost always someone who won't use it. Like ticket tracking software. The people filing the tickets, and the people responding are not the people who decided which ticket tracking software to buy.
I mean that describes most things. For example, if I worked for a dentist to make oral braces for people, that doesn't mean I myself am going to ever need or use them.
No.. the decision maker on the purchase is the user in that case. For software, the decision maker is almost always someone who won't use it. Like ticket tracking software. The people filing the tickets, and the people responding are not the people who decided which ticket tracking software to buy.