CEO lays off 23 of 26 of support staff in favor of AI

cyu@sh.itjust.worksbanned from community to

Technology@lemmy.world – 258 points – 12 months ago

An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff after an AI chatbot outperformed them

In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.

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So I don't mean to be racist but as an American, it seems like a ton of Indian startup culture centers around BS claims made for hype.

Like so does American startup culture, but India takes it to the next level.

So I wouldn't use this as an industry barometer.

You just haven't seen Israeli startup culture yet

Can vouch. I've seen too many things that were hyped up to all heaven but reality are simple things.