Trying to contact them, in order to confirm that they deleted my account and not only closed it, will create a new account

cosmicrookie@lemmy.world to Mildly Infuriating@lemmy.world – 16 points –

I asked this company to close and delete my account, and they replied that they have closed it. They use a type of ticket system where you need to log in to their site to see replies.

I wanted to reply, to ask if they also have deleted my data, instead of just closing the account. In order to contact them, they will create a new account SMH

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Hopefully there's a useful website under the ad spam. I need to install an ad blocker on this mobile Lemmy app 🤔

Sounds like you're using a less than optimal app to browse lemmy. Have a look around for one of the hundreds of post about app recommendations