Double check you aren't blocking the magazine https://kbin.social/m/askamericans (if the no entry symbol is lit up red next to subscribe, or you can find the full list under https://kbin.social/settings/blocked/magazines ). I know that may be unlikely but that's the only way I can think of at the moment to show No comments (verified that has said effect of showing no comments while keeping comment count). I know it's not federation turned off and it's not language filter settings as neither had that effect
I started that mag and moderate it, and I don't have any blocked. I have two blocked instances, but neither is lemmy.world. I also blocked a handful of individual users, but no one in that mag.
EDIT: Of course TYVM for your help.
Just the clarify, you haven't been able to solve it yet, correct? Just as a recap, I was able to get the pictured thread to show no comments by:
blocking m/askamericans or
blocking d/lemmy.world or
blocking d/kbin.social
I was not able to get comments to change on the thread by
turning federation off
setting a language filter to only any language besides english
I wonder what else I could be missing. I do see you have plugins but I can't imagine it's that, if it resolves when you log out, it must be a user setting somehow. I would consider making note of all the blocked domains / magazines you do have, maybe lift them for a second and reload the thread, and see if that fixes it. Perhaps there's a domain I'm not imagining would cause this.
So I tried unblocking everything, and the comments appeared, even while logged in. I then re-blocked the users and it was still fine. I then re-blocked lemmynsfw.com and the comments disappeared. I tried the other domain I have blocked, and it did the same thing. I finally tried a third domain that had not previously been blocked, and it happened again. It seems like the comments disappear if I block any instance at all.
EDIT: I also confirmed that none of the commenters were from the blocked domains.
Double check you aren't blocking the magazine https://kbin.social/m/askamericans (if the no entry symbol is lit up red next to subscribe, or you can find the full list under https://kbin.social/settings/blocked/magazines ). I know that may be unlikely but that's the only way I can think of at the moment to show No comments (verified that has said effect of showing no comments while keeping comment count). I know it's not federation turned off and it's not language filter settings as neither had that effect
I started that mag and moderate it, and I don't have any blocked. I have two blocked instances, but neither is lemmy.world. I also blocked a handful of individual users, but no one in that mag.
EDIT: Of course TYVM for your help.
Just the clarify, you haven't been able to solve it yet, correct? Just as a recap, I was able to get the pictured thread to show no comments by:
m/askamericans
ord/lemmy.world
ord/kbin.social
I was not able to get comments to change on the thread by
I wonder what else I could be missing. I do see you have plugins but I can't imagine it's that, if it resolves when you log out, it must be a user setting somehow. I would consider making note of all the blocked domains / magazines you do have, maybe lift them for a second and reload the thread, and see if that fixes it. Perhaps there's a domain I'm not imagining would cause this.
So I tried unblocking everything, and the comments appeared, even while logged in. I then re-blocked the users and it was still fine. I then re-blocked lemmynsfw.com and the comments disappeared. I tried the other domain I have blocked, and it did the same thing. I finally tried a third domain that had not previously been blocked, and it happened again. It seems like the comments disappear if I block any instance at all.
EDIT: I also confirmed that none of the commenters were from the blocked domains.