Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says

L4sBot@lemmy.worldmod to Technology@lemmy.world – 533 points –
Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says
businessinsider.com

Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says::To suppress the volume of complaints the automaker created a secret "Diversion Team" in Las Vegas to cancel appointments, Reuters reported.

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Counter counter point: if the Tesla is doing fraud with the range estimate there is no need to estimate anything that precisely. Just make the software show the same number as guessed when you arrive let's say you end up with 86 km left as "estimated" at the end of the trip but in reality it's more like 42 km and the Tesla just shows something else.

Except that is really falsifiable. I pull data with TeslaFi and there's definitely no shenanigans being done.

The simplest explanation is that it's impossible to say (miles left) when you consume significantly more power going faster, going uphill, on a very hot day, etc. So they just go with the epa estimate based on your % state of charge and that's it.

If you want detailed info the car will quickly give it to you and consider all those factors if you put in a destination

The gauge shows epa range available given battery SoC. Once a destination is entered it gives you an accurate estimate in the gps directions.

It can’t guess anything until it knows where you’re going.