This is the problem with the shareholder mentality that's ruining a lot of products and services. They don't give a damn about the longevity of the company. They only care about money now; and as soon as things go sour, they'll sell their shares and move on to the next company.
It's almost like he hears about how bad the build quality of Tesla cars have become, so he thinks the solution is more accurrate, more expensive parts. Kind of like he has absolutely no clue what he's doing, and doesn't want to listen to smarter people telling him what they need.