I used it during Google's embrace via Talk. I work as a web dev and it was awesome to have a chat protocol on my desktops and phones which just worked on any platform, just download the XMPP app and sign in. SMS bridging also allowed me to keep my phone in my pocket for simple messages. I saw outside the walled garden concept, and it was wonderful. It felt like the future, but Google killed it. I have never forgiven them.
Yeah, Spez is gonna learn what happens when you don't have free labor from the mods anymore. The janitor is not important until he fails to show up for work.