I genuinely felt tears well up in my eyes as we watched the Torment Stag boss fight – that moment cemented the fact that I want to play this game.
I somehow have my problems trusting a reviewer who gets teary-eyed because of watching some gameplay video.
The trust is gone and Unity will never be able to gain it back. The damage is done.
I also wonder if this is just playing out as planned by Unity. Try to push out a change that will piss people off by adding a more egregious change and then say "we hear you" and roll back to the change they wanted to push initially.