Isn't that the whole point of the op-ed, though? They're saying that Lemmy and Mastodon aren't comparable to Reddit and Twitter and aren't going to replace them, because the friction is too high and the differentiators don't matter for the majority of people. The differentiators matter to us and we're totally happy to be on a smaller network, but I think the op-ed is a fair reality check for the subset of people who came here thinking this would replace the big platforms.
If you really can't tell if you've adequately cleaned a surface unless it's pristine white, I feel sorry for anyone who has to live with you.