When you say LOL as Alliance character in World of Warcraft, it’s seen as KEK for Horde characters. W is added the same way as saying that something is KEWL instead of COOL.
So this person basically said LOL in a manner that’s understandable mostly for 30+ year olds ;)
Gamers benefited tremendously. GamePass is a game changer and having access to day 1 first (and often 3rd) party releases is amazing. Devs are happy too. Many publicly admitted that without GP some of their games would not launch at all.
While you are right that MS has released mostly duds this generation, it’s not fair to paint them as completely without any benefits to gamers or industry.