The two major benefits of RedHat seem to be:
- Dedicated support
- Long term stable
Now LTS is provided by others but the support isn't always there. A lot of enterprises like the support as sort of an insurance if they lose their experts.
Personally I don't agree with enterprises that think that way, but it is the reason it has stuck around so long.
While unfortunate for consumers I get it. Usually consumer customers use more support than business ones while paying significantly less and element still has to make enough money to keep going.