Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.
Bull-fucking-shit. That's just not how any of this works.
There are plenty of companies that make appliances that last a long fucking time, and don't have to rely on fucking DLC micro transaction AI bullshit. The reason Instant Pot went bankrupt is the same reason a ton of popular companies have recently had issues: They got bought by private equity (who also owned Pyrex and fucked them over), saddled with a shitton of bad debt, squeezed of every bit of brand value they had, and then left to fall apart as the PE firm made off with millions.
The fact that the writer correlated "quality, durable good" with "unsuccessful business and bankruptcy" is absolutely one of the worst takes, and really shows just how pervasive this disgusting idea of "must be disposable to be profitable" really is.
This is me, but with my own emails. Even something like "Have a great day." just reads like a "Go fuck yourself" in my head, regardless of context, and so I tend to overuse exclamation points to make the tone very clear. I've very much got the 'tism, so having clarifying punctuation and even the more accepted use of emoji in work communications has been an absolute blessing for me not immediately assuming the worst in a work communique.