WD refused to answer our questions about its self- wiping SanDisk SSDs

airdi@lemm.ee to Technology@beehaw.org – 139 points –
WD refused to answer our questions about its self-wiping SanDisk SSDs
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They’re under active litigation, why would they comment about something that they are being sued over? It’s obviously a huge legal issue. Not saying they should just stick to their narrative because they’re obviously wrong, but what are we supposed to expect? They’re not going to give up evidence by publicly releasing details.

They were sued on Tuesday. If you follow the timeline the question were sent in the week before. This has been going on months. Their lack of answers doesn’t have anything to do with the litigation and the company doesn’t cite litigate as the reason for not answering

Prior to a public lawsuit, they were probably still in damage control mode and still wouldn’t have disclosed a lot. That’s pretty standard million dollar corporation shit.

I know a bit about damage control. Carrying on selling the stuff and stonewalling questions would not be in most company’s damage control play books. It does nothing to protect reputation and does actually control any damage.

It’s definitely not unlikely they knew these class-action suits were in the works long before they were formally filed. A lot of times these are not a surprise to a company with a massive legal team.

In which case you get your damage control under way before a case is formally bought.