IMHO XMPP / Jabber is the best Instant Messenger (IM) protocol
It is battle tested, standardized, widely used, have open source servers and apps, end-to-end encryption (OMEMO), self-hostable and are low on ressources and federated / decentralized.
I use it with family and friends. Conversations and blabber.im on android and Gajim on Linux. There's also apps for windows and Apple.
Curious if anyone here use it and why, why not?
EDIT: Doh. In these Lemmy times I forgot federated. Added.
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We used to use it at work and I loved it but then eventually got replaced by slack which I am not a fan of.
We use Teams and friends at work, so I know the struggle.