Changed ISP and server now unreachable

🅱🅴🅿🅿🅸@sh.itjust.works to Selfhosted@lemmy.world – 34 points –

Hey guys, Changed ISP to Aussie Broadband yesterday, and suddenly can't seem to connect to my server using my domain (still can connect in the local network). Aussie Broadband uses CGNAT, and I opted out of that, but I still can't seem to use the server.. am I missing some router settings I might need to change? Any other ideas?

Server firewall is off, ports 443 and 80 are forwarded to the servers nginx proxy manager etc. Using ddns that ASUS provides with their routers and Cloudflare domain

Thanks for any help!

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99% this is probably what's happened. Aussie by default blocks incoming traffic on the usual ports (25, 80, 443, etc.) but will happily remove the block if you give their support team a call and explain why you want the block removed.

There's also an option to remove it in their app these days as well I believe. Go to Service Tests -> Port Blocking and you can disable it from there.

Yep, the app is by far the easiest way to deal with it, and it's got a great amount of troubleshooting options too.

Ah that’s great. It wasn’t an option when I had to get it sorted but that was a few years ago. The self-service options in the app are excellent for basic config and troubleshooting.

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