A phone call to helpdesk was likely all it took to hack MGM

L4sBot@lemmy.worldmod to Technology@lemmy.world – 138 points –
A phone call to helpdesk was likely all it took to hack MGM
arstechnica.com

A phone call to helpdesk was likely all it took to hack MGM::Slot machines and hotel room key cards stopped working at MGM casinos on the Strip.

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They’re definitely about to rent the world’s largest bus to back over an employee

The helpdesk employee will be the scapegoat for sure, but it sounds like the corporate environment had poor security, which allowed this to happen.

Precisely. Ultimately the blame falls on company leadership for failing to drive security as a priority.

Ain't all about the size of the bus, it's about how many people are watching and cheering it on

Nah. The employee is probably not even an employee. Outsourced worker manning the helpdesk, based in Bangalore, perhaps. Haha.