They do except there's the additional condition of 2 weeks since purchase date. So as long as you've played less than 2 hours and purchased within 2 weeks, you'll get an automatic refund (unless you abuse the system, but I've returned many games over the years and never had issues).
I've had a game refunded at 3 weeks even, but it was under 1 hour of play time.
I've only taken advantage of this once. When I had VR, I got some utility program because it advertised being able to do something I was trying to do (I don't remember what exactly), but it didn't actually do that thing. I requested a refund after like 20 minutes of using it and it was pretty much instantly refunded.
Damn good policy, as long as you check out what you buy pretty quick to make sure it's what you want, IMO.
They do except there's the additional condition of 2 weeks since purchase date. So as long as you've played less than 2 hours and purchased within 2 weeks, you'll get an automatic refund (unless you abuse the system, but I've returned many games over the years and never had issues).
I've had a game refunded at 3 weeks even, but it was under 1 hour of play time.
I've only taken advantage of this once. When I had VR, I got some utility program because it advertised being able to do something I was trying to do (I don't remember what exactly), but it didn't actually do that thing. I requested a refund after like 20 minutes of using it and it was pretty much instantly refunded.
Damn good policy, as long as you check out what you buy pretty quick to make sure it's what you want, IMO.