Today I finally picked up my phone from in-warranty repair (motherboard replacement), I found out the camera doesn't work (it did before).
Same thing in CIT test menu:
Direct image link
I mean, this one is on me. I bought Poco X3 Pro knowing damn well it's plagued with issues. But €188 for phone with Snapdragon 860, 120Hz screen, big battery, stereo speakers, headphone jack and IR blaster 1 and a half years ago? Hell, that sounds too good.
And yes, before you ask, I have tried turning it off an on. Also resetting both from settings and recovery.
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Last Asus laptop I sent off for warranty screen replacement came back with a lower resolution screen off a lower end version of the same model. By the time they returned it the warranty expired and they wouldn't fix their fuck up. I'll never spend money on their products again.
Sounds like this "strategy" is basically their business plan. What an awful company.
That's not even legal if you didn't explicitly agree to it in advance after being informed of the difference
If that happened in Europe, that's illegal. The warranty period is suspended while your product is away for warranty repairs. Little side note, that only applies to the legal 2 year warranty protection, which is between the buyer and the seller (which is often not the manufacturer).