Walmart, Costco and other companies rethink self-checkout, some stores removing them

return2ozma@lemmy.world to Technology@lemmy.world – 646 points –
Walmart, Costco and other companies rethink self-checkout | CNN Business
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Those overly negative comments often come from USA. I've never had any major problems with self checkout in Europe and I generally go there as it's faster and you don't have to race against the cashier. Of course some chains have worse self checkouts, some have better but overall many people like it a lot. Even some older people who are not tech savvy use them.

I've never tried them really I just either get help or leave once I realize self checkout is the only option

They're usually pretty simple. I became attached to them when I was living as a foreigner abroad and didn't have much language skills. But I could understand the graphical prompts and numbers on a self-checkout machine!

I'm in the US, the general hyperbole against self check here doesn't come close to matching my experience.