Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions

ylai@lemmy.ml to Not The Onion@lemmy.world – 618 points –
Air Canada must pay after chatbot lies to grieving passenger
theregister.com
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Because there is something far nastier in the world than self interest. This airline seems to me like it was operating from a place of spite.

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