ATT’s botched network update caused yesterday’s major wireless outage

Wilshire@lemmy.world to Technology@lemmy.world – 437 points –
AT&T’s botched network update caused yesterday’s major wireless outage
arstechnica.com
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Correct. I had to connect to WiFi to use ATT calls over WiFi to call the non emergency number to be transferred to my needed emergency services. My local news station put out an announcement about ATT customers not being able to contact local 911 operators. May have had something to do with my county specifically. Still, a major issues.

If that's true, that's wack. There's no reason that the one phone company's service issue should have affected your phone's ability to call 911. Towers aren't company specific so it doesn't make sense that there would be interference 🤔 someone fucked up

It's not always about towers and signal.

There's call routes and service monitoring involved.

Call routing still has to happen to get you to 911. Service monitoring still happens to try directing your 911 call to another 911 dispatch center. If those two functions are broke, you get nothing no matter what.