Google Cloud accidentally deletes a financial institution account due to ‘unprecedented misconfiguration’

Moonrise2473@feddit.it to Technology@lemmy.ml – 450 points –
Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’
theguardian.com

A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too

Google cloud ceo says "it won't happen anymore", it's insane that there's the possibility of "instant delete everything"

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This happened to me years ago. Suddenly got a random community guidelines violation on YouTube for a 3 second VFX shot that was not pornographic or violent and that I owned all the rights to. After that my whole Google account was locked down. I never found out what triggered this response and I could never resolve the issue with them since I only ever got automated responses. Fuck Google.

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