Problematic computer

LogarithmicCamel@feddit.uk to Linux@lemmy.ml – 39 points –

I have been using a company computer running Ubuntu 22.04. There are frequent and unexplained problems, like segmentation faults, stack errors, files disappearing, computer freezing or not booting, or turning off immediately after I turn it on. I don't know what to do. The IT staff came to my office to check the computer and said "it was all good." I am not allowed to boot from a USB stick or enter BIOS or open the case. I ran a command line memory check several times with no errors. There is an NVIDIA card, but it's running X.org and usually headless. I mostly set up tasks via SSH.

What would you do?

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Do you have a way to reproduce the problem so IT can see it? Have you taken screenshots (or just pictures with your phone) of the problem if it’s hard to reproduce?

It's not hard to reproduce, but it's annoying that when they finally came here to check it, no problems happened. I had to bug them so much to even get them to have a look.