Major IT outage affecting banks, airlines, media outlets across the world

Technology@lemmy.world – 1187 points – 4 months ago

Live: Major IT outage affecting banks, airlines, media outlets across the world

abc.net.au

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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And people need to travel to remote machines to do this in person

You can do it over the phone. I just did a few dozen this morning and it was relatively easy.

"yes, now open the file explorer. No, that's internet explorer.... Yes, with the files. Now go to this pc.... No, I know you are at this pc, but the entry on the left. No that's the keyboard. On the screen. Where it says this pc, on the left. The left. The left. ... That's the start menu. Okay, let's try this a different way. On the keyboard, press the windows key and r. No, simultaneously. The windows key is the one with the flag. Yes. R. As in Romeo. Yes I know a window appeared, very good. Now type c colon backslash windows backslash system 32... Yes like the numbers. No, that's a semicolon. Yes. Shift. On the keyboard. Simultaneously. And another backslash drivers. Click OK. What error? Why did you type that after the colon? It needs to go at the end. Yes, the end. Yes. Yes. Now click OK. What error? Read the text you typed to me. Why didn't you delete the semicolon? Yes. Yes. What error?! AHHHHHHHHHHHHHHHH"

yeah, sometimes that's just not an option...