You can't uninstall this software without being forced to participate in their survey

sourcepie@lemmy.world to Mildly Infuriating@lemmy.world – 1268 points –

I initially only installed "Comodo Firewall" but for some reason they also installed a "Comodo Dragon Browser", which I did not consent to. I always choose the "advanced" installation to uncheck bloatware, but in this case there was none and when you try to uninstall the browser, they force you to participate in their survey otherwise you won't be able to uninstall the software..

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I seen people suggesting comments like "fuck you" over and over again, but I would actually reply with an actual lecture on how it's immoral to install a secondary software with a primary software install. Be very explicit.

They'll probably not care about your comments, but at least they'll know why you uninstalled, and have it as a data point. And if enough of their customers do the same thing, then they may change policy about it.

About forcing the need to leave a comment when you're trying to uninstall that secondary software, I think that's happening just because you selected the 'other' option, and unfortunately that's something of a standard with these kind of question dialogs.

If you give them data points you’re rewarding the behavior. You shouldn’t have to give any response because the reason you’re uninstalling is none of the software developers business. So OP had the option of giving a canned response, or saying “other”, but won’t except “other” without some explanation of what the “other” reason is. Which is none of their fucking business.

Yeah sorry, feel you're wrong on this one, and cannot agree.

Telling them they're fucking up is a data point that they need to hear, so they could potentially stop doing that.

Even if they don't stop, they have to take the time to parse that data point to try to understand it, which limits the resources they have the process other data points that may make them more profit.

If you give an exploitative company information, they are not going to use that information to make their company better, they’re going to use that information to improve their grift. They won’t end their exploitation, they’ll only learn how to reduce your resistance to their exploitation. Any information you give them will only be used against you or people like you. Best to avoid it entirely and just tell them to fuck themselves twenty times in a row. They’ll still have to parse the response, and it’s impossible for them to exploit or misunderstand it.

Or just admit that you just hit next without looking at what you're are agreeing to. Not hard to pay attention and deselect that option.

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