Stack Overflow's CEO doesn't understand Stack Overflow

mastermind@lemm.ee to Technology@beehaw.org – 155 points –
Stack Overflow's CEO doesn't understand Stack Overflow
jlericson.com
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Closing garbage is one of the best features of SO. When I began answering questions on Reddit I was literally answering the same shit every few days. It's insane. People asking the same shit without doing any research prior is creating a ton of pointless work for people who can answer. Reddit, as well as Lemmy have no better ways to resolve this problem. SO does it via strict moderation. I guess if ChatGPT can find you a good answer from the bajillion duplicates without having to waste a SME's time, that's a positive. But yeah, I thank SO's moderators for keeping it clean. I'd lose my mind as an asker and especially answerer if I had to keep doing this over and over again. I also have feelings and sifting through mountains of duplicates or having to answer the same questions over and over again hurts me.

Yeah stringent moderation is great but you can do it without being absolutely terrible about every interaction. You can run a clean shop without needing to be a dick about everything. When every close is filled with malice and vitriol it doesn't benefit literally anybody. It's not healthy for the poster being vindictive, it's not healthy for the newbies getting into the business, and it's not healthy for the community overall when the normal thing is berating and belittling.

Engineers are not good with customers...

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