I just got my steam deck RMAed after 1.5 years. Guess what was the first thing I did when It turned on.

Cossty@lemmy.world to Steam Deck@sopuli.xyz – 120 points –

I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn't help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

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True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they'd replace anything without charging something.

I feel like "forgiving" isn't quite the right word to describe a company that makes shit that breaks after less than 2 years...

Is that a widespread problem with decks? I feel like for the most part they're lasting ok. There's always gonna be an occasional dud when manufacturing something, especially when it's as complex as a computer.

This is anecdotal, but mine has been fine. Pretty great hardware IMO, especially for the first version of something.

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