Cannot Change PW

Beehaw Support@beehaw.org – 3 points – 1 years ago

I have attempted to change my password on Firefox, Chrome and Edge on Windows and Safari and Firefox on IOS. All I get is a spinning circle and no change in my PW. Not sure if anyone else has encountered this issue. I sue upper lower case, numbers and special characters of varying lengths to no avail. Not sure if anyone else has encountered this issue.

You are viewing a single comment

View all comments Show the parent comment

I just got an e-mail PW reset request.

Quick Q. When you were putting your email address into the login page to click forgot password, did you happen to use a few uppercase characters?

Never clicked forgot password. I know my password, I just wanted to change to be a bit shorter to see if I could log in using Firefox on IOS since I presently can't. It was a thought on another strand that I brought up.

I followed the link in the e-mail and attempted to change my PW and all I got was a spinning circle to no change.